At The Yellow Pillow, we are committed to providing our clients with high-quality Consulting Services, Mentoring, and Coaching services that empower them to achieve their goals and aspirations online. We understand that sometimes circumstances may change, and you may need to request a refund for a program or assignment you have purchased from us. We want to make this process as transparent and straightforward as possible.
Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- Program or Assignment Completion: You must have completed the entire program or assignment for which you seek a refund. We believe in the value of our content and want to ensure that you have had the opportunity to engage with it fully.
- Proof of Completion: You will need to provide proof of completion. This can include certificates of completion, submission records, or any other documentation demonstrating your participation and engagement with the program or assignment.
- Within 7 Days: Refund requests must be made within 30 days of the program or assignment’s completion. After this period, we will not be able to process a refund.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Customer Support: Email our customer support team at support@theyellowpillow.com. Please provide your name, order number, and a detailed explanation of why you are requesting a refund.
- Review Process: Our customer support team will review your request, which can take up to 10 business days. If necessary, they may contact you for additional information or clarification.
- Refund Approval: If your request meets the eligibility criteria and is approved, we will process your refund within 10-14 business days to the original payment method.
Non-Refundable Items:
Please note that the following items are non-refundable:
- Digital products and downloadable resources.
- Services that have been fully rendered.
Contact Information:
If you have any questions or need further assistance regarding our refund policy, please contact us: Email: support@internetcoachingempire.com
Changes to the Refund Policy:
The Yellow Pillow reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately and will be posted on our website.
Your satisfaction is our top priority at The Yellow Pillow, and we are dedicated to ensuring you receive the best possible Consulting Services, Mentoring, and Coaching services. If you have any concerns or issues, please don’t hesitate to reach out to us. We appreciate your trust in us and are here to assist you every step of the way.